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Is there an error on the State refund worksheet, as the checkboxes at C indicates that last year deduction was for sales tax when the deduction was for income tax?
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Yes, it was fixed several weeks ago, but in order to have the fix implemented, you would need to Delete and Re-transfer your clients files into 2018.
OR
Click the box on every return to change it to income taxes if that's what it should be.
It usually wise to wait until mid January before transferring your client files into the new year. Each year there seems to be a transfer bug that pesters the early transferred files.
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