IS THERE A WAY TO STOP AN E-FILE THAT WAS SENT. CLIENTS DIRECT DEPOSIT INFORMATION IS INCORRECT

Forum|Forum|6 years ago
December 7, 2019
7 replies
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ProSeries Professional

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Best answer by IRonMaN

Once you hit send, waive bye-bye because it ain't ever coming back. You can always hope that you messed something else up and it gets rejected.

As a side note, those kinds of things need to be double and triple checked by the client before you hit "send".

taxiowa

Level 8

Contact bank where the refund is erroneously going and let them know of your mistake. They will be getting the refund unless the account you entered is not a open account.. If there is no account at that bank matching what you entered then the client will get a paper check a week later. Otherwise it will be deposited to wrong account.