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Level 1
December 7, 2019
Solved

Is the Pro Series State and Local Income Tax Refund Worksheet accurate? All refunds seem to be showing up as non taxable, even when they should be taxable.

  • December 7, 2019
  • 5 replies
  • 24 views

Specific problem seems to be that line 5 of the Tax Refund Worksheet is always posting a "0", even though there was indeed an entry on line 5 of the Schedule A for 2017

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Best answer by Just-Lisa-Now-

There was a problem with the state refund worksheet for client files that were transferred into 2018 early in the season. They all transferred over as general sales tax, not state income taxes when it needed to be.  


You need to either open the state tax refund worksheet and unmark the General Sales Tax box and mark the Income Taxes box if thats what the client used in 2017, or for clients that you have not worked on yet, simply delete the file and re-transfer in from 2017.

5 replies

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

There was a problem with the state refund worksheet for client files that were transferred into 2018 early in the season. They all transferred over as general sales tax, not state income taxes when it needed to be.  


You need to either open the state tax refund worksheet and unmark the General Sales Tax box and mark the Income Taxes box if thats what the client used in 2017, or for clients that you have not worked on yet, simply delete the file and re-transfer in from 2017.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
December 7, 2019
Thanks, Lisa.  Way to go Proseries...  Were people somehow notified of this?