Level 5

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Is anyone else having a problem with efiling Alabama after the update for the AL FIT form

Forum|Forum|4 years ago
April 1, 2022
5 replies
22 views

Yesterday 3-31-22 I updated Proseries and the new FIT form was in the software. Most of the huge stack of rejected AL returns were not affected by that update - only had 2 that were affected, fixed those 2 and then spent 2 hours going through the process Proseries said we had to do to e-file the rejected returns. I went into each client, went through the error checking (no errors), re-filed AL one by one. This morning every one of those clients AL returns were rejected AGAIN. This morning I updated Proseries again, then updated a second time which said no updates found. I have re-efiled only 2 of those clients, neither of whom are affected by this AL change to see if they will accept this time. I am about at my wits end with the pile up of rejected AL returns that I cannot seem to get to go through even though they are not affected by the change. Next step will be to call Proseries Support because I cannot waste any more time at this critical point in filing season.

Please let me know if you have had problems with rejections so I can figure out if it is just on my end.

ProSeries Professional

This topic has been closed for replies.

Best answer by mm1

Well, after being on hold with Proseries for a while I was just told that there is an update scheduled for APRIL 7, 2022. Yes there was an update 3-31-22 that added the new form but the e-filing side requires another update. She checked twice after seeing that I wasn't the only one with this problem. I asked for verification of the date and she said "I'm sorry but the update is scheduled for April 7th, 2022 according to the record on my screen and everything that I can find out about it."

You can put zeros in all those 2020 recomputation boxes all day long but it still won't e-file ANY Alabama tax return regardless of if they are impacted or not. The reason is that the client could have had EIC OR CTC in 2020 and just not be eligible for 2021. The system can't see that a client is 90 years old. What a crock the Alabama Legislature did passing this so late into 2022!

Well, gang, I hope she got it wrong and we can e-file our Alabama returns before April 7th!!!

J

JGrahamAtlCPA

Level 3

I had the same problem yesterday. All of the ones I filed after the update were rejected. About to try again.

Just-Lisa-Now-

Intuit Community Champion

Rejection before the update and again after the update....looks like they did make some changes with the update, if you open the AL return you may find some new blanks that need to be filled, they just didnt fix the problem.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

I

IRACPA4U

Level 3

I had the same thing happen. Tons of rejects from AL of returns that had NO EEFECT by the FIT worksheet. I just opened them all, ran the review and resubmitted and EVERYONE of them has rejected AGAIN!

Has anyone tried calculating the amounts that go in the FIT smartworksheet using the spreadsheet created by the State of Alabama? I spent a couple hours trying to figure this out but had no success. Does anyone know when ProSeries will have the update to automate this calculation?? I have boxes and boxes of returns that I have not printed and submitted waiting on this update only to find that the update only gives you the form.........you have to do all the calculations manually........... I CANNOT do that for all these returns........... SUGGESTIONS???? How are you handling this?

Thanks!

Just-Lisa-Now-

Intuit Community Champion

I just have one that's a NR, return with no income, just have a filing requirement due to gross rents, but ends up with a loss. None of that FIT stuff even applies...looks like its stuck at Received by Intuit now.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

B

benrg

Level 3

same here, nothing will go through since FIT update..... come on man (proseries)

H

hankinstax

Level 5

After one hour with support, I have been informed our problem with be resolved in an update scheduled for 4/1. This is unacceptable but what can we do? The Alabama legislature made this problem with a mid season rule change but as expected ProSeries has done nothing to help. I get the feeling they don't care about Alabama given their total lack of interest in our needs and problems. Again I say this is the worst program and/or support of my 25 years with ProSeries. (I'm just sounding off as there is nothing we can do but wait until ProSeries does something for us.)

M

mm1AuthorAnswer

Level 5

Well, after being on hold with Proseries for a while I was just told that there is an update scheduled for APRIL 7, 2022. Yes there was an update 3-31-22 that added the new form but the e-filing side requires another update. She checked twice after seeing that I wasn't the only one with this problem. I asked for verification of the date and she said "I'm sorry but the update is scheduled for April 7th, 2022 according to the record on my screen and everything that I can find out about it."

You can put zeros in all those 2020 recomputation boxes all day long but it still won't e-file ANY Alabama tax return regardless of if they are impacted or not. The reason is that the client could have had EIC OR CTC in 2020 and just not be eligible for 2021. The system can't see that a client is 90 years old. What a crock the Alabama Legislature did passing this so late into 2022!

Well, gang, I hope she got it wrong and we can e-file our Alabama returns before April 7th!!!

M

mm1Author

Level 5

We can now e-file AL returns with the FIT as of 4-1-22 as long as we compute the amounts that go on that form in the 2020 recalculations. Proseries will have an update on April 7 that appears to indicate that the software will compute those amounts for us. We will see. Meanwhile thankfully I have been able to e-file all of my Alabama returns that had been rejected up to 4-1-22.

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