IRS rejected returns not able to fix and resubmit in Proseries Professional

Forum|Forum|5 years ago
February 19, 2021
8 replies
34 views

Why is Proseries Professional not allowing rejected returns to be resubmitted once the error has been fixed? We get an error immediately that says Return already transmitted and cannot be reconverted. Have had problems with 2 different clients - one needed a form 8862 attached and one had an incorrect EIN for a W2

ProSeries Professional

This topic has been closed for replies.

Best answer by groovingator

Select the rejected file that still has the status of "Sent to Intuit". Go to the tool bar at the top of the page, select E-file, Electronic Filing, Update acknowledgment status of selected return. Efile status changes to rejected and now you can file.

Just-Lisa-Now-

Intuit Community Champion

Ive had no issue resubmitting after a rejection, I just fix the error, convert and transmit the same as the first time around.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

T

The-Tax-Lady

Level 8

Make sure you open the State return, even if you have no changes. Then run the reviews again. This has worked for me in the past.

groovingatorAnswer

Level 2

Select the rejected file that still has the status of "Sent to Intuit". Go to the tool bar at the top of the page, select E-file, Electronic Filing, Update acknowledgment status of selected return. Efile status changes to rejected and now you can file.

K

kennoncpaAuthor

Level 2

Seriously cannot thank you enough! Spent 2 hours on the phone with 3 different level of "tech support" people from Proseries and each person's answer was to send a paper return!!! Said it was the IRS that was not enabling me to send it again. It'd be December before these people saw their refund!

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