IRS ID verification heads up

Forum|Forum|4 years ago
April 20, 2022
5 replies
23 views

Client received IRS letter asking her to verify identity in order to receive 2021 refund. Per client, letter gave her a few options: either online, via telephone, or in person. Client said she went online, and first she said she had to register and get password. Then she provided copy of her driver's license. Then she provided a selfie picture which they apparently compared to the license. They asked for her filing status and her pin, efile pin I believe. Everything went okay, and they said it may take nine weeks to process the refund. She received the refund the next day in her bank account. Hope this helps. Just my opinion.

ProSeries Professional

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Best answer by Camp1040

I had a client who received the same type of letter very early in the filing season, she jumped through all the hoops and received her refund in a reasonable amount of time but less than the nine weeks stated in the letter.

Camp1040Answer

Level 10

I had a client who received the same type of letter very early in the filing season, she jumped through all the hoops and received her refund in a reasonable amount of time but less than the nine weeks stated in the letter.

BobKamman

Level 15

Which commercial software do you think IRS is using for this facial-recognition gambit? Maybe the same one being used by the Ukrainians to identify dead or captured Russian soldiers? Does IRS promise to erase all those submitted images as soon as they are used? Does anyone believe that's what happens?

Just-Lisa-Now-

Intuit Community Champion

Ive heard several reports of this, the refund arrives before they even verify ID. Im wondering if they fail to verify, if it will hold up the 2022 refund.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IRonMaN

Level 15

"She received the refund the next day in her bank account"

Sounds like it was already in the pipeline before they made her jump through all of the silly hoops.

Slava Ukraini!

BobKamman

Level 15

If we're going to share anecdotes, let's share some data. New address this year for taxpayer? New bank account? Does taxpayer have other federal payments going to a different bank account? If "No" to all, any idea what is making IRS suspicious? (Other than, maybe last year's return has not yet been processed.)

PATAXAuthor

Level 12

@BobKamman no new address and no new bank account. She is a retired school teacher. Her husband died during the year and he was a retired executive. They had a lot of pension and Ira distributions, and withheld more than enough and received a large refund. Maybe because the husband died during the year and the refund was large was the reason for ID verification. But it could have also been just random , or maybe they wanted to test their new ID verification picture method? I'm not sure. It ended okay, so "all that ends well is well" or whatever that saying is. Just my opinion.

BobKamman

Level 15

@PATAX Which name and SSN was listed first on the return?

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