Invoice dates for new clients show <FDIFrozenDate>, returning clients theyre normal

Forum|Forum|6 years ago
February 4, 2020
13 replies
49 views

What do I have set wrong and where?

ProSeries Professional

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G

garman22

Intuit Community Champion

Thats so weird. Do you print to PDF at all and print from there? I've looked at a new client return at PDF but I have not printed as I am not ready to do so. But on PDF my date on my invoice prints out fine.

Just-Lisa-Now-

Author

Intuit Community Champion

No, I just sent the invoice to the printer, 2 returning clients, and 1 new one (family with teenage kids)...the parents printed fine, the returning teenager printed fine, the 17 yr old that just got a job in 2019, came out with that FrozenDate thing at the top...weird, huh?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Just-Lisa-Now-

Author

Intuit Community Champion

Ohhh, maybe I hadnt saved the file before I printed the invoice?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

JRC

Level 7

I'm having the same problem here. (Client Letter and Invoices)

New client, Froze the Time Clock on which maybe caused it to do? Unfroze the Time Clock but didn't fix it.

JRC

Level 7

Solution: Un-Check on the Client Status Form The Box below the Efiled: (By checking this box, the client billing/Invoice and client letter dates will use the date.....ect)

Fixed my date problems.