Importing. Tries to get the documentation from the financial institution and keep getting "That form wasn't found - You can ask the financial institution if you'll get the form and return to import it when it's available."
I know the 1099B is available and it's up and running. When I tries to get it, keep getting message "That form wasn't found - You can ask the financial institution if you'll get the form and return to import it when it's available." In fact, when I tries with different software, it worked but not with ProSeries Basis.
I have been on the phone with ProSeries representative for over 2 hours, but the problem still no solved. have not direction nor what to do in next except to enter line by line?
