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Level 3
January 17, 2023
Question

Import Quickbooks Desktop Pro 2021 company file Data into ProSeries 2022 1120S client

  • January 17, 2023
  • 9 replies
  • 49 views

Is anyone having an issue with this? "Can't connect with Quickbooks" error message.  Tech Support not helpful.

This topic has been closed for replies.

9 replies

Level 2
January 25, 2023

I am having the same exact issue and spent 3 hours on the phone with tech support with no help, and all prior Pro Series softwares i was able to import the QB data with no problem, were you able to fix this problem?

Level 2
January 26, 2023

They told us QB databases should be local on same PC that Proseries is running. No matter what they are saying if you put on analitics Proseries does not import from Quickbooks if Quickbooks is not open locally on the current company file you will import from. So this is completed innacurated. We buy this piece of software just because the ability to import from QB, if not what is the point. Hope that be initial of year and things are starting to fire up we expect a los of updates as always.

We will keep calling until speak with a supervisor capable to have the experience to fix the issue

Edward727Author
Level 3
January 26, 2023

Just tried to import from QB Desktop 2021 (after today's new 'update' in ProSeries) - I see that the "Import from QB Online has been updated but still same error for Desktop import "Can't establish connection with Quickbooks"....this has to be impacting a lot of ProSeries/Intuit clients - when Will they fix????

Level 2
January 27, 2023

After years of frustration with issues relating to the import (data source location, inability to map on accountant copy so that mapping stays with the file, etc), we implemented a new product that we found at www.accountingcrunch.net.  It links with QB desktop and online versions to create an importable trial balance file.  Once mapping is completed initially, the mapping hold for future years.  It has grossly reduced key time on the business return processing.