Skip to main content
Level 2
April 29, 2021
Question

I went back to my Pro Series 2016 to see a return and I am getting a message that won't let me open

  • April 29, 2021
  • 1 reply
  • 5 views

The message reads: "The selected directory requires that file names be from one to eight characters in length not including the three character extension that follows the period (For example: FILENAME.XXX)

Is there anything I can do to open this file? Can you help me?

This topic has been closed for replies.

1 reply

dkh
Level 15
April 29, 2021

Can you rename the file so it fits the parameters required then try to open?

GeneAuthor
Level 2
April 29, 2021

It is saying that this file name cannot be changed.

Just-Lisa-Now-
Intuit Community Champion
April 29, 2021