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vistadelmorro
Level 2
February 27, 2021
Question

I want to delete MD state from my proserie 2020 program and download NY state

  • February 27, 2021
  • 2 replies
  • 29 views

My name is Enma Fortuna, customer No. *********.

I want to change one of the two states downloaded from my proserie 2020. I have MD and MA, but I want to delete MD and download NY.

How do i do that?

This topic has been closed for replies.

2 replies

Skylane
SkylaneIntuit Community Champion
Intuit Community Champion
February 27, 2021

Hi Emma, this is a user forum. You will probably have to call or chat with customer service.

If at first you don’t succeed…..find a workaround
Terry53029Intuit Community Champion
Intuit Community Champion
February 27, 2021

Go to Windows start menu, settings, Apps, uninstall. Scroll down to ProSeries, click uninstall,(a popup ask confirm, say yes. then another popup from ProSeries pops up, and you choose what states you want to uninstall. Then go to Update, select, and download new products

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