I received a rejection Error R0000-504-02, What can I do too Fix it?

Forum|Forum|6 years ago
December 6, 2019
15 replies
71 views

I verify Social security Card and Everything is correct.

ProSeries Basic

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Best answer by AshleyatIntuit

E-file reject R0000-504-02: The name or Social Security number for a dependent on your return doesn't match IRS records. This rejection can occur when a dependent's name or Social Security number is either incorrect or doesn't match what's in the IRS database

AshleyatIntuit

Level 9

What about dependent SS#?

AshleyatIntuit Answer

Level 9

E-file reject R0000-504-02: The name or Social Security number for a dependent on your return doesn't match IRS records. This rejection can occur when a dependent's name or Social Security number is either incorrect or doesn't match what's in the IRS database

V

veronica21050Author

Level 2

I have the SSN card on my hand and all information is correct.

C

chasetax

Level 6

this might not apply, had one several years ago, mother rushed in two weeks after giving birth and we were rejected..called e-file line..takes three weeks to update from social security files to irs

sjrcpa

Level 15

Does the rejected dependent have multiple last names?

The more I know the more I don’t know.

V

veronica21050Author

Level 2

no, just one.

Happy-Tax

Level 5

I had this happen with one newborn dependent about 10 years ago. I called the IRS Efile Help Desk, and the lady told me it's a glitch in the IRS database with the child's last name. She told me to enter the last name twice. It worked, and we've been doing that every year since. The parents are supposed to get it fixed, but they never have so we just keep duplicating the little girl's last name in the efiled return.

I haven't had to call the IRS Efile Help Desk in a few years. But they used to (a) answer the phone, and (b) be really helpful.

D

Darktaboo90

Level 2

I need help please!!!!

I keep getting rejected because they’re saying my dependent info is correct... checking all my information the only thing I can think of is my son name got changed 2 years ago on his birth certificate but not his social but here’s the thing his dad has filed him under his new last name and had no problems what do I do???

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