Question
I paid for ProSeries Basic with 5 state returns but when I try to efile it says I need to pay money.
I ordered and paid for ProSeries Basic which I was using and efiling with no problem. When my hard drive went down and I had to get a new one I had to add ProSeries Basic once again to the hard drive. Now when I try to efile again it's charging me a fee on a per return basis to efile my remaining returns. What has to be down to correct this?
