I order the disk program for tax return. As of today Jan 08th ,2019 I do not receive them. Please check your records and send them to me as soon as possible

Forum|Forum|6 years ago
December 7, 2019
3 replies
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ProSeries Professional

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Best answer by IRonMaN

I saw another post a couple of days back saying their disks were also MIA. You might want to call customer service to see what the scoop is. In the meantime, you can always log into your Intuit account to download the program or download the program from your 2017 program, if you used it last year.

IRonMaNAnswer

Level 15

I saw another post a couple of days back saying their disks were also MIA. You might want to call customer service to see what the scoop is. In the meantime, you can always log into your Intuit account to download the program or download the program from your 2017 program, if you used it last year.

Slava Ukraini!

G

garman22

Intuit Community Champion

Yeah, i would call customer support on this issue. There are a few that check here that are actually employed by Intuit...but we are like you, we are users.

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garman22

Intuit Community Champion

BTW, I did receive mine although I d/l'ed it from my account. I just like the disc's cause Im neurotic that way.

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