Level 2

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I MISTANKENLY CHOSE DC WHICH I HAVE NOT AND WILL NOT NEED OR USE I MEANT TO CHOOSE WEST VIRGINA HOW DO I CHANGE THIS WITH NO ADDED COST?

Forum|Forum|6 years ago
December 7, 2019
12 replies
36 views

how do I change one of my states with no added cost

ProSeries Professional

This topic has been closed for replies.

Best answer by poolcleaner

Call 1-800-434-6818 and when asked tell the person on the line that you need to have some of your PPR changed. After that be prepared to wait a while. They should be able to transfer the money from one state to another.

M

Marc-TaxMan

Level 7

@walton1967 Sorry - I do not know. but i noticed someone must be working now as your other Q disappeared.

abctax55

Level 15

HumanKind... Be Both

IRonMaN

Level 15

There's a not so new sheriff in town and her name is Ashley.
Now wouldn't be a bad time to call Intuit to fix that issue though.

Slava Ukraini!

abctax55

Level 15

W R O N G.....Ashley is a pirate, not a sheriff. Different methods of law "enforcement". ARRRRRRRGGGGHHHH

HumanKind... Be Both

IRonMaN

Level 15

Well, if Walton comes back dripping wet, we will know someone did indeed walk the plank.

Slava Ukraini!

AshleyatIntuit

Level 9

I

you guys.... That being said there is a process and as mentioned below contacting customer service, they can assist with this

abctax55

Level 15

Thanks for wandering by with a broom & cleaning this place up earlier

HumanKind... Be Both

W

walton1967Author

Level 2

Hey Intuit Don’t you think being open on the weekends during the tax season might be a good idea it’s bad enough that when you call In it takes an hour hour and a half on hold to get to talk to somebody maybe if you were open on the weekends it would help from being on hold forever during the week

IRonMaN

Level 15

They are open on the weekends. I provided the hours on the sweet love letter you posted earlier. Although that post is gone, a simple Google search will provide the link with the hours.

Slava Ukraini!

AshleyatIntuit

Level 9

Hi @walton1967 we were open until 5pm Eastern today. If you didn't call well be open again tomorrow at 9am Eastern.

https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation

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