I just updated, now I have a client whose 1040 will not print no matter how I try. Cannot print separately, doesn't print with the return. Just a blank sheet of paper.

Forum|Forum|6 years ago
February 14, 2020
5 replies
21 views

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ProSeries Professional

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Best answer by harpermartin44

Evidently the box right above the address in the info wks "Print Form 1040-SR instead of Form 1040" must to be checked if taxpayers are over 65, or the program doesn't print either form. Seems like a bug to me, but what do I know?

IRonMaN

Level 15

Can you print to a pdf?

Slava Ukraini!

H

harpermartin44Author

Level 2

The PDF is blank also; it's only Form 1040, the rest of the return prints.

Just-Lisa-Now-

Intuit Community Champion

I had to completely power off both my computer and printer to make my printing work again after today's update.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

H

harpermartin44AuthorAnswer

Level 2

Evidently the box right above the address in the info wks "Print Form 1040-SR instead of Form 1040" must to be checked if taxpayers are over 65, or the program doesn't print either form. Seems like a bug to me, but what do I know?

Just-Lisa-Now-

Intuit Community Champion

That darn SR form is still causing issues? I don't even use it, I just use the regular 1040 for everyone.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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