I have unlimited 1040 license. Proseries is now charging for efiling/printing. how do I fix this

I have an unlimited 1040 license for efiling & printing Form(s) 1040. I have been

submitting returns this way for the past week. This afternoon, when I attempt

to efile and/or print 1040's, I was notified that I must pay $37 per return. What

happened?

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

To menu bar Tools> License Products see if that jogs its memory that you have unlimited.

Answer

Intuit Community Champion

To menu bar Tools> License Products see if that jogs its memory that you have unlimited.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Level 15

Try re-licensing...I've heard that solves a lot of issues with PS.

(or wait for Daniel's answer :-)

HumanKind... Be Both

Level 13

You have to call them. It sounds like you have pay per return.

This is a user forum, not PS help.

** I am "Elevating with Intention!"

Level 15

The truth always hurts...

---------------------------------------------------------------------------------Still an AllStar

Sign up