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D
dnixon
Level 3
April 3, 2022
Question

I have two returns that were transmitted a few weeks back and not accepted yet

  • April 3, 2022
  • 1 reply
  • 10 views

Anyone have an idea why the returns are hung in transmission so long and not either accepting or rejecting?

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
April 3, 2022

Ive had this alot this year.   

In the EFcenter highlight the files, then instead of using Receive Acks, choose Update Acks of selected returns.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
D
dnixonAuthor
Level 3
April 3, 2022

That did work Lisa.    Thanks a ton!!!!!   You get a gold star!   Don't know why I didn't just try that rather than the all in once update I normally do.   Have a wonderful final 13 of tax season.

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    April 3, 2022

    Its weird, I'll transmit a big batch at a time but when I receive Acks only some of them come through, I have to highlight and update acks for them, then the rest come through, I dont get it.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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