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Level 1
December 6, 2019
Solved

I have to sign in twice in proseries professional. why

  • December 6, 2019
  • 1 reply
  • 11 views
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Best answer by Jeff H

We have been encountering this issue for a while now. You can eliminate it by going into your updates folder and deleting everything but details.htm. Once that is done relaunch the program and it will only ask you to sign in once.

You can locate the updates folder under C:\Prowin17\Updates

1 reply

Jeff HAnswer
Level 4
December 6, 2019

We have been encountering this issue for a while now. You can eliminate it by going into your updates folder and deleting everything but details.htm. Once that is done relaunch the program and it will only ask you to sign in once.

You can locate the updates folder under C:\Prowin17\Updates

Level 7
December 6, 2019
So ProSeries will not be able to fix this from their end? I am not sure how to locate the "update folder" you are referring to.