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Level 3
June 25, 2020
Question

I have e-file for the customer ever since yesterday 6/23/20 2PM, and today still show return sent to IRS but not accepted. In this case what should I do?

  • June 25, 2020
  • 1 reply
  • 4 views
I click on update EF status and still didn't see it being accepted by the IRS after 24 hours.  In this case what else can I do besides try to update again tomorrow?

Thank You
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1 reply

Level 3
June 25, 2020

You are not the only one. It has been almost a week since this problem occurred and Intuit is currently working on fixing the problem. Please see the notice below, I also have clients already paid and waiting for the result of e-file.. it is so frustrated......

https://proconnect.intuit.com/community/proseries-news-and-updates/discussion/e-file-error-x0000-005-this-return-was-not-e-filed-due-to-a/00/90378