I had a windows update and now proseries says i have no default printer. When I go to change settings, choices are all grayed out? any suggestions?

Forum|Forum|5 years ago
April 16, 2021
2 replies
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ProSeries Professional

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IRonMaN

Level 15

Have you tried rebooting your computer?

Slava Ukraini!

M

mimiprepAuthor

Level 2

closed programs...rebooted... checked printer settings.. rebooted again... all the usual things have not worked.

qbteachmt

Level 15

What does this mean? "checked printer settings"

Go into Windows Printer Settings, make sure to select one as Default and make sure to Disable the option to let Windows manage your printers for you. You want the Programs to manage printers, when they need to access printers.

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qbteachmt

Level 15

Did you try Repair Updates?

Do you have a network installation? You should have general (system wide) and user (specific) options.

Did you search google for:

ProSeries printer

I found some Help articles:

https://proconnect.intuit.com/community/settings-and-printing/07?product=ProSeries%20Tax

https://proconnect.intuit.com/community/individual/help/selecting-general-printing-options-in-proseries-basic-edition/00/3765

https://proconnect.intuit.com/community/printers/help/no-default-printer-found-in-printer-setup-options/00/6425

https://proconnect.intuit.com/community/printing-preferences/help/configure-print-options-in-proseries-professional-edition/00/5553

https://proconnect.intuit.com/community/printers-and-printing/help/attempting-to-print-in-proseries-products-an-unknown-error/00/3991

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