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The requirements are Windows 7 with service pack one. Make sure you have service pack 1 installed:
To check if Windows 7 SP1 is already installed, follow the below steps: Click the Start button , right-click Computer, and then click Properties. If Service Pack 1 is listed under Windows edition, SP1 would be already installed on your computer.
If it is installed, reboot your computer and try again.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
