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Level 2
December 7, 2019
Solved

I cannot file my returns electronically. I am usinig pro series software. what can I do to start processing my returns

  • December 7, 2019
  • 6 replies
  • 28 views

I cannot submit tax returns through intuit.  how can I fix the problem

This topic has been closed for replies.
Best answer by abctax55

Are they Alabama returns?  I've seen posts that there are *issues*.

6 replies

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019
What happens when you try to convert and transmit a client file?
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lpostellAuthor
Level 2
December 7, 2019
everything converts but will not go through.  yes I am in Alabama.  The rejection tells me my software is not registered.  I registered the program when I downloaded
AshleyatIntuit
Level 9
December 7, 2019
Try relicensing by going to TOOLS and LICENSE products
lpostellAuthor
Level 2
December 7, 2019
I am license with pro series but no results
AshleyatIntuit
Level 9
December 7, 2019
What is the exact error message?
abctax55
abctax55Answer
Level 15
December 7, 2019

Are they Alabama returns?  I've seen posts that there are *issues*.

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