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Level 1
July 20, 2022
Question

I am unable to open my 2019 proseries program as it says to update the web browser....but i can open 2021 without a problem....any insights

  • July 20, 2022
  • 3 replies
  • 13 views
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3 replies

ljr
Level 9
July 20, 2022

do a search - there are several threads on this with instructions on how to fix. you can go to start find proseries 2019 and update from there

dkh
Level 15
July 20, 2022

in the post I've attached - Lisa has a screenshot that will show you how to update.....  hope this helps

Solved: How do you update Proseries 2019 in my account? - Intuit Accountants Community

Level 2
July 20, 2022

Go to Start (Windows)

Scroll to find Program Year

Choose Proseries update

https://accountants-community.intuit.com/articles/1861600-how-to-update-proseries-software