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Level 1
December 7, 2019
Solved

I am unable to efile my 2017 returns, its giving me Fast Path Required message and telling me to renew my 2018 which i already have. How can i fix this?

  • December 7, 2019
  • 2 replies
  • 13 views

i am unable to efile my 2017 returns, its giving me Fast Path Required message and telling me to renew my 2018 which i already have. How can i fix this? the pop up is telling me to verify my proseries software renewal and leads me to my account but i can't figure out what i need to verify. Please help

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Best answer by Just-Lisa-Now-

Top menu bar  Tools > License Products

2 replies

taxiowa
Level 8
December 7, 2019
I think you have to re-license 2017 to show 2018 fast path applied.  Worth a try.  It is somewhere on top header.  Your mission is to find it.  Good Luck.
Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

Top menu bar  Tools > License Products

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪