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Level 1
December 7, 2019
Solved

I am trying to download the ProSeries Professional 2018 and keep getting held up with ProSeries Update being open, but it's not and I can't proceed, any suggestions?

  • December 7, 2019
  • 2 replies
  • 22 views

I am trying to upload Proseries Professional 2018 and keep getting a message of Initial Application Running - ProSeries Update and I can't move forward, any suggestions?

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Best answer by Just-Lisa-Now-

Hit CTRL + ALT +DEL once and open Windows Task Manager, close anything running that's related to ProSeries.  

I think those that use automatic updates with the software will constantly have something "running" and it needs to be closed.

2 replies

Just-Lisa-Now-
Intuit Community Champion
December 7, 2019

Hit CTRL + ALT +DEL once and open Windows Task Manager, close anything running that's related to ProSeries.  

I think those that use automatic updates with the software will constantly have something "running" and it needs to be closed.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 7
December 7, 2019

Change your display to 100% (maybe 3 dots top right of screen) and all will be revealed