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Taxes-by-Rocky
Level 7
January 10, 2023
Question

Human Contact at NJ Division of Taxation

  • January 10, 2023
  • 1 reply
  • 18 views

Does anyone know how to get in contact with the NJ Division of Taxation (other than by email or online posting on their website)?

Have a refund (sourced from a few PTE/BAIT payments) that has been "in process" for well over a year and NJ DOT does not seem to answer the phone - they have not since COVID.  I will try the tax practitioner's hotline but I'm not expecting any better results.  Would consider NJ Taxpayer Advocates Service but I don't currently have an appeal.

Just seeing if others have had the same problem.  Thanks.

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1 reply

Intuit Community Champion
January 10, 2023

609.292. 6400
you may have to navigate some voice prompt but eventually you’ll get to a rep that should be able to steer you in the right direction.  Once you get to the right department they’re pretty helpful 

If at first you don’t succeed…..find a workaround