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shf1957
Level 6
May 14, 2021
Question

How to get rid of the error when pdfing a state to another state as required?

  • May 14, 2021
  • 2 replies
  • 0 views

Filing SC and I need to attach a pdf of NYS to it.. which i am trying to do... so i scanned their nys and put it on a smart media..(usb)  and attached it.. the error won't disappear even though it shows it's attached.   

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2 replies

Level 4
May 14, 2021

In the attach pdf pop up box, be sure that the "Type" column has the correct item from the drop-down chosen. The error message should indicate what needs to be chosen.

Just-Lisa-Now-
Intuit Community Champion
May 14, 2021
having it on a USB drive may be an issue...Id move it to a folder on the HD then attach, and as already mentioned you need to have the attachment type as OS (other state) for it to recognize that its the right attachment.
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