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Level 2
July 1, 2022
Solved

How do you update Proseries 2019 in my account?

  • July 1, 2022
  • 8 replies
  • 49 views

My Proseries 2019 will not open. Error pops up and says need updates. I am in my account and cannot figure out how to update it.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Are you on a network version or on a computer where you dont have full rights to view everything installed?

8 replies

Just-Lisa-Now-
Intuit Community Champion
July 1, 2022

Go to the Windows Programs menu, ProSeries 2019 > Update

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
tma10Author
Level 2
July 1, 2022

Mine does not give me the option to update

Just-Lisa-Now-
Intuit Community Champion
July 1, 2022

Are you on a network version or on a computer where you dont have full rights to view everything installed?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
August 23, 2022

I had the same error for 15, 16, 17, and 18.  I uninstalled the CD version and downloaded and installed the regular version from the ProSeries website.  For 2019, it keeps telling me to change my password even though it works just fine with all the other years through 2021 software.

Level 3
November 16, 2022

Awesome!  I hovered over the ProSeries 19 image and was able to upgrade the program.  Thank you!!!!