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Level 1
December 6, 2019
Solved

How do I stop proseries from checking and trying to install updates when there are no updates to install every time I start the program?

  • December 6, 2019
  • 8 replies
  • 69 views

Every time I start proseries it checks for updates. Not a problem.  Then it installs updates even if there are no updates to install.  not a problem.  Then it restarts the program and I have to go through the log in procedure again.  How do I stop proseries from installing updates when there are no updates to install?

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Best answer by bob11_2

This has been reported and is being looked at, for now, you can navigate to your C drive, locate your ProWin17 folder, and within that your Updates folder, delete everything except for details.htm and then proceed to run updates again (you will be told there are no updates to install, but will populate those items back into your Updates folder, and then you should be good to go (ProSeries may need to close and reopen).

8 replies

bob11_2Answer
Level 5
December 6, 2019

This has been reported and is being looked at, for now, you can navigate to your C drive, locate your ProWin17 folder, and within that your Updates folder, delete everything except for details.htm and then proceed to run updates again (you will be told there are no updates to install, but will populate those items back into your Updates folder, and then you should be good to go (ProSeries may need to close and reopen).

Level 2
December 6, 2019
23 days and still no fix - this is VERY aggravating