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O
onthe1stt
Level 2
August 31, 2021
Question

How do I reinstall 2020 tax software due to a Windows crash?

  • August 31, 2021
  • 1 reply
  • 11 views

I had to reinstall Windows.  How do I now reinstall the 2020 tax software?

My client data was saved.

This topic has been closed for replies.

1 reply

T
Terry53029Intuit Community Champion
Intuit Community Champion
August 31, 2021

Log onto your account at ProSeries, and download 2020. Same way as the first time you downloaded 2020

    O
    onthe1sttAuthor
    Level 2
    September 1, 2021

    The program wants to transfer files from 2019. I have completed all of my 2020 returns so I don't want the 2019 returns pulled into 2020 again. Is it possible to install the 2020 program and then be able to access the completed 2020 returns?

    Accountant-Man
    Accountant-Man
    Level 13
    September 2, 2021

    Don't Transfer. Say No. If the directory for the data files is correct, Home Base Maintenance should pick up the files.

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