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nicole-vita-gree
Level 2
April 13, 2022
Question

Has anyone gotten the following error: This file is currently locked by UninstallinfoWe can't figure out how to fix it. Renaming the file doesn't work.

  • April 13, 2022
  • 1 reply
  • 9 views
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1 reply

I
Intuit_hieu
Level 6
April 13, 2022

@nicole-vita-gree had you tried to reboot the machine?

N
nicole-vita-greeAuthor
Level 2
April 14, 2022

Hi! Thank you for your reply.

We tried rebooting twice.  We made sure everyone was logged out of the system and it didn't work.  It took three hours on the help desk today to get this unlocked.  It was a lot of behind the scenes with Intuit going back and forth with Right Networks.  Nothing we did just a gliche with the system. Really bad timing, any delay in work this close to the deadline is not a good thing!

 

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