Has anyone else noticed that Proseries holding 1040 returns and not sending them to IRS?

Forum|Forum|6 years ago
December 7, 2019
3 replies
29 views

On 2/27 I e-filed a return and as of this morning 3/1 it still shows as being received by Intuit but has NOT been sent to the IRS. When tech support was contacted it took 1 hour and 36 minutes to find out that there is a problem with the retirement distribution and the Form 5329. I was told that Intuit will send the return to the IRS on 3/4. I was not told exactly what the problem was or why Intuit didn't inform tax preparers of this problem. Has anyone else experienced this? I am very concerned that Intuit failed to think that the tax professionals didn't need to know about this delay.

ProSeries Professional

This topic has been closed for replies.

Best answer by IRonMaN

I think most of us have at least one or two held up. It looks like they were holding for something specific but threw out a broader net than necessary and are holding some returns that may not need to be held.

IRonMaNAnswer

Level 15

I think most of us have at least one or two held up. It looks like they were holding for something specific but threw out a broader net than necessary and are holding some returns that may not need to be held.

Slava Ukraini!

M

mapppAuthor

Level 5

My main complaint is they didn't bother to inform us of the problem. On paper it will now appear that a return my client signed on 2/27 won't be accepted by the IRS until 3/4 and no explanation for the delay.

AshleyatIntuit

Level 9

There was an in-product alert done on 2/26 about the assessed 10% penalty (see screenshot below) which links to this article https://accountants-community.intuit.com/articles/1813260-roth-conversions-being-assessed-10-penalty, the purpose of the hold is to prevent you from filing incorrectly, and in theory prevent you or your client from being penalized. Once the return is released you can resubmit correctly.