Skip to main content
Level 2
May 14, 2021
Question

Has anyone else had issued resolved when Where's My Refund indicates information not found for early March e-filed returns

  • May 14, 2021
  • 2 replies
  • 16 views

Has anyone else had issued resolved when Where's My Refund indicates information not found for early March e-filed returns?  Two clients filed in early March and had  refunds but Where's My Refund doesn't recognize the taxpayer information.  I have tried calling 5 different IRS numbers and either they don't answer or tell me they can't help me or try to transfer me and I get disconnected.  Has anyone had luck or know of what the problem is?

This topic has been closed for replies.

2 replies

Ernie
Level 7
May 14, 2021

Are you a professional preparer? 


If so just call the Practitioner Priority Help Line.

Just-Lisa-Now-
Intuit Community Champion
May 14, 2021

Ignore WMR, its rarely correct and goes down continuously.  If you filed your return and have a refund, it will eventually show up.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪