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Level 4
April 29, 2020
Solved

Georgia state tax return - sent to state, no updates

  • April 29, 2020
  • 5 replies
  • 14 views

It's been four days since I e-filed/transmitted a fed/GA state individual tax return for a client. The federal return has been accepted, but the state is still stating "Return sent to state." I have checked the EF status and made sure my software is updated. Any word from ProSeries as to delays?

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Best answer by IRonMaN

Yes, I'm sorry I forgot to respond to that. I have a total of 2 Georgia state returns that the status is not changing. I have made sure my software is up to date as well as updating the EF status multiple times.


I would just keep checking for the next couple of days.  States being slow isn't unheard of, especially with everything going on right now.  If it hasn't cleared in a week, post back here to see if anybody can shine more light on the issue.

5 replies

IRonMaN
Level 15
April 29, 2020

Have you tried "updating acknowledgements for the return?  Have you transmitted other GA returns recently?

Slava Ukraini!
DeveraCAuthor
Level 4
April 29, 2020

Thank you for responding. Yes, I have updated the acknowledgements several times. It still only states "Return sent to state."

IRonMaN
Level 15
April 29, 2020

But do you have other GA returns in limbo?

Slava Ukraini!