FTB notices, therye adding the Federal NOL back to CA twice!

I talked to someone at FTB earlier today and she said it is a ProSeries error.  She said she knew of at least 500 returns with this problem but she the number was being updated and thought it would be higher.

At least two of my 400 clients received such a notice. Something similar happened many years ago with trust returns. Have not heard anything from ProSeries on this issue. But I'm not surprised as ProSeries customer service has really plummeted in the past year.

I have gotten those notices too, BUT, I am getting the similar CA AGI doesn't match the IRS AGI on returns that don't have NOL issues, but I have entered an expense number on those last three lines of the other income form. like sometimes a1099 is incorrect and the issuer won't fix it, or a w-2 was amended, and they forgot to notify the state or a coding error on a 1099R that the issuer won't correct. Only about 5 out of 400 returns, but I think the issue goes beyond just NOLs because the federal other income form was redesigned. If the FTB said we have disallowed the other income form expense you claimed, that's one thing, but these notices are worded like the NOL notices. No explanation just appears the FTB isn't reading info entered on the federal form. I even got one where I entered the 1099 box 3 other income on the proper line and the FTB reduced their AGI by that amount. Anyone else see this??

Hey, any update on the CA AGI doesn't match IRS AGI issue. Clients are getting second notices now and Intuit support cannot speak English. And it takes CA 6 months to answer a letter. Been doing this since 1981 and have no idea what to do on this one. Anyone????? Thanks, Lisa, if you have any ideas.