Level 6

Question

Frequent crashing of proseries

Forum|Forum|4 years ago
May 29, 2022
3 replies
19 views

The past few days I have been working on an estate return (form 706). Proseries is crashing about every 15 minutes. The first few times I thought I accidentally did something, but now I am sure that it isn't me. I've been saving every few minutes because I really don't want to fill out schedule B more than once and this one is lengthy! Is anyone else seeing crashes? Is it possibly just this form?

Amy

ProSeries Professional

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Intuit Community Champion

Intuit Community Champion

try running Repair Updates, maybe something went wonky in the last update install. Close ProSeries and run it from the Windows Programs menu.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

ajpAuthor

Level 6

Thanks, I will try that now.

Level 15

If it is only doing it in the 706 module you might want to consider uninstalling that module and reinstalling it.

Slava Ukraini!

ajpAuthor

Level 6

Maybe I will. . . I just really want to make it through Schedule B and I am soooo close.

Thank you for the idea.

Level 15

Good luck!

Slava Ukraini!

Level 8

Install a mouse jiggler program and open it before you open PS. It will keep PS from shutting down.