Federal Information Worksheet doesn't display the bottom of form

Forum|Forum|6 years ago
January 22, 2020
3 replies
19 views

Hi,

I was trying to input direct deposit info on the Federal Info Worksheet, and the sheet won't display. It's blank and I cannot access the necessary boxes and lines. Is anyone else having this issue?

ProSeries Professional

This topic has been closed for replies.

P

poolcleaner

Level 8

I just put in the most recent update and had no problems with entering the bank information. I had checked for you a few minutes ago before running the update and there were no problems then. Wait to see if there any other people having this issue before calling the dreaded support line.

Just-Lisa-Now-

Intuit Community Champion

If its cut off truncated, it may be a font scaling issue

https://proconnect.intuit.com/community/help-articles/help/intuit-proconnect-proseries-menu-options-truncated-cut-off-or/00/5291

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

C

Chris11_2

Level 3

It is a rendering issue. I fixed this by having them switch the view under the Window menu to Cascade and they were able to see the rest of the form. The article mentioned can help you to fix it differently, but this works until you work the rest out out.

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