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Typically this message refers to the client file being locked, because it is opened on another computer. In this case, the other computer name would be, "assistant 01." If you find that the client file is not opened on that computer, please follow the steps in the article below to resolve.
https://accountants-community.intuit.com/articles/1608802-error-this-file-is-currently-locked-by-ano...
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
