Electronic filing message indicates more files to be transmitted than actually selected

Forum|Forum|5 years ago
February 4, 2021
5 replies
27 views

I chose 2 files (a federal and state file) to be electronically filed, but the message indicated 3 files were selected to be transmitted. For some reason, the program erroneously is adding another client file to the transmission. This needs to be corrected.

ProSeries Professional

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F

Fabian

Level 5

Do you mean AFTER the transmission took place, ProSeries reported that 3 files were transmitted? Or this is before you even started the transmission?

Is this in ProSeries 2020?

M

mdtao31

Level 6

when you highlight the return to be converted make sure your

browser has not highlighted another return

regards,LARRY

N

nancy4

Level 3

This has happened to me too. I highlight a corporate return (federal & state) to e-file. They both transmit okay, but I get any error message that another stray return (which I definitely did not highlight) failed final review and didn't transmit. I thought the first time I mistakenly highlighted the other return, but this time I'm sure I didn't.

F

Fabian

Level 5

This problem should have been fixed if you pick up the latest updates.

N

nancy4

Level 3

Thank you.

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