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Level 3
May 9, 2021
Solved

E-file not working. Returns are "ready to transmit" but nothing happens after that. Both Federal And State. Still waiting after 2 days.

  • May 9, 2021
  • 1 reply
  • 10 views
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Best answer by Just-Lisa-Now-

@rusty-magic wrote:

I have one with attachments and one without. But I have had larger attachments and they were transmitted fine.  What are my options ?

Susan

 

 

 


Are you trying to transmit them from within the client file, or from the EFcenter?  Id use the EFCenter and try to only Convert first (not convert and transmit at once), does the file pass conversion?

1 reply

Just-Lisa-Now-
Intuit Community Champion
May 10, 2021

Do you have a PDF attached to it?  Ive seen people have this issue when the PDF thats attached is too big.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
May 10, 2021

I have one with attachments and one without. But I have had larger attachments and they were transmitted fine.  What are my options ?

Susan

 

 

 

Level 4
May 10, 2021

Why don’t you call pro series to see if they can shrink the file on their end rather than you looking for program to do it for you