Duplicate SSN on large number of returns?

Forum|Forum|5 years ago
March 20, 2021
2 replies
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Is anybody else getting an oddly large number of "Duplicate SSN / Return with this SSN was already filed"? or are a lot of my clients actually experiencing some type of fraud. I've had roughly 7 clients get rejected due to this exact issue and none of them came in stating they experienced fraud or had a PIN number. If the returns need to be mailed in I will do so but this is very odd. I've never gotten more than two of these in a single year. Is there any kind of fix or potential solution?

ProSeries Professional

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Best answer by ando421

I found the issue. I guess my proseries is just slightly broken. I contacted a few of the clients I'm having this issue with and they said they all received their refunds, exactly what I wrote on their client copy folder. So I guess my ProSeries is showing "Marked for EFile" still when actually they've been accepted. Is there any way to now fix this so I know who has been filed and accepted?

abctax55

Level 15

Consider whether you've been hacked/compromised. You might log -in to the IRS website to see how many returns have been filed using your EFIN.

HumanKind... Be Both

PATAX

Level 12

👍Excellent advice ABC...

A

ando421AuthorAnswer

Level 3

I found the issue. I guess my proseries is just slightly broken. I contacted a few of the clients I'm having this issue with and they said they all received their refunds, exactly what I wrote on their client copy folder. So I guess my ProSeries is showing "Marked for EFile" still when actually they've been accepted. Is there any way to now fix this so I know who has been filed and accepted?

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