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Level 3
March 5, 2020
Solved

drivers license issue, if rolled over expired license can't choose not provided

  • March 5, 2020
  • 2 replies
  • 24 views

Program needs to be updated.

If you rollover a return that had a drivers license which is now expired the program will not allow you to select that they no longer provided a drivers license.  

 

This topic has been closed for replies.
Best answer by IRonMaN

Delete the sheet.  A fresh sheet allows you to mark not provided.

2 replies

Just-Lisa-Now-
Intuit Community Champion
March 5, 2020

Can you delete all the drivers license info in the boxes, then mark Not Provided?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
IRonMaNAnswer
Level 15
March 5, 2020

Delete the sheet.  A fresh sheet allows you to mark not provided.

Slava Ukraini!