Downloading Pro Series Professional

Forum|Forum|6 years ago
January 25, 2020
2 replies
17 views

I have a link from Intuit to download my 2019 ProSeries Professional software but I keep getting an error. I have called the ProSeries support office several times and get a recording that the office is closed. But I have a ProSeries message that says the support office is now open (as of today, 01/25/2020 as of 6:00 AM PST but... the office is not open?

ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

You didnt include the error message so its hard to be of much help.

Make sure your system meets the new system requirements for 2019

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-2019-proseries-and-fixed-asset-manager/00/4551

https://www.intuit.com/sign-in/ << youre logging in here and downloading?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Accountant-Man

Level 13

I was installing on a new PC this morning, and when I used 2018's "download next year's product" it was interrupted by an "error downloading" message. "Try later." Not working after several attempts.

So I went to myproseries.com and found the 2019 download, downloaded and it worked.

** I am "Elevating with Intention!"

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