Level 2

Question

Download the proseries 2020

Forum|Forum|5 years ago
December 18, 2020
7 replies
26 views

retruned error code 8861576

check your internet connection and try again .

not pro series technician helped me nor at&t technician.

should I switch to another program.

ProSeries Professional

This topic has been closed for replies.

George4Tacks

Level 15

Before you switch software, I would first check your Anti Virus program. Disable it and try again.

Does the error happen during download, or when you try to install?

Based on my personal experience I would run screaming from AT&T, but that has a few decades of blind hatred of that company.

Answers are easy. Questions are hard!

Just-Lisa-Now-

Intuit Community Champion

My AT&T Uverse connection has been really bad lately. I had them send me a new modem, still drops the connection dozens of times a day...Im so sick of hassles with technology!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

G

garman22

Intuit Community Champion

if your internet is spotty, then intuit cannot help. If AT&T is your provider, they "should" be the ones to help.

O

Orlando11

Level 8

Do you get this when you attempt to download the installer (either from ProSeries Ty19 or a link from somewhere)? Or when you run the installer? If it's when you run the installer, at what point? Right away or after you select a bunch of install options?

F

Fsocal4

Level 2

My internet seems to be working fine.

M

MariaPrado

Level 2

I think we should change program, since I have several errors in the system and they are unable to fix them. They keep blaming the antivirus

O

Orlando11

Level 8

I'm sorry for the frustration. Can you detail what the errors are? In some cases it is anti-virus, but in other cases it's not or there are work arounds.

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