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Does the person giving that advice to check message board work for PS? Why do I always get more info that I need but not an on point answer?

Forum|Forum|6 years ago
December 7, 2019
10 replies
29 views

Why do I ever take advice to find my answer on the message board. Does the person giving that advice work for PS? Why do I always get more info than I need but not an on point answer?

ProSeries Professional

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Best answer by itonewbie

Why do I ever take advice to find my answer on the message board.

Don't have time for 10... but here're the TOP 5 reasons...

5) Because people like me have too much time to burn or we love tax too much to spend our personal time on things unrelated to tax;

4) Intuit support does not answer tax technical questions;

3) You want objective validation of your observation from other users and you may not get that from Intuit Support;

2) Peers on this board may have workarounds you can use because, just like you, they need an immediate resolution and cannot wait for Intuit to fix a software problem;

And NUMBER ONE (drum roll........)

1) YOU answered your own question: https://accountants-community.intuit.com/questions/1691256-is-anyone-in-proseries-getting-fired-for-...

AshleyatIntuit

Level 9

What question are you looking for an answer to? Phone support is staffed by employees, the Accountant's Community (here) is other users like yourself.

Just-Lisa-Now-

Intuit Community Champion

I think "Check the message board" means "Ask your question there or see if someone else has asked the same question and it was answered."

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

abctax55

Level 15

Really....folks DO that? Search before posting? Wow, I never, ever would have thought about doing that /S

HumanKind... Be Both

itonewbieAnswer

Level 15

Why do I ever take advice to find my answer on the message board.

Don't have time for 10... but here're the TOP 5 reasons...

5) Because people like me have too much time to burn or we love tax too much to spend our personal time on things unrelated to tax;

4) Intuit support does not answer tax technical questions;

3) You want objective validation of your observation from other users and you may not get that from Intuit Support;

2) Peers on this board may have workarounds you can use because, just like you, they need an immediate resolution and cannot wait for Intuit to fix a software problem;

And NUMBER ONE (drum roll........)

1) YOU answered your own question: https://accountants-community.intuit.com/questions/1691256-is-anyone-in-proseries-getting-fired-for-...

---------------------------------------------------------------------------------Still an AllStar

abctax55

Level 15

Jensen...you really should quit your day job & do comedy.

HumanKind... Be Both

M

mojocpa

Level 6

Hugh, is that you?

abctax55

Level 15

HumanKind... Be Both

IRonMaN

Level 15

This place is for folks helping other folks - without any pay and without many thanks. If you feel that you are not getting the answers you like you can always call support to talk to the people paid to help.

Slava Ukraini!

abctax55

Level 15

Given the last time you asked a question HERE was ten months ago, I don't think we are at fault.

HumanKind... Be Both

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