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C
cpa2help
Level 3
December 7, 2019
Solved

Does ProSeries have an option to shutoff the automatic closing timeout, so you don't have to sign back in again?

  • December 7, 2019
  • 6 replies
  • 16 views

If I'm working on a client tax return in Proseries and step away for some time, the program automatically shuts off and I have to reenter my password to get back into the program.  Can this time be adjusted or totally turned off?

This topic has been closed for replies.
Best answer by TAXOH

No you cannot change that or stop it from happening. 

6 replies

TAXOH
TAXOHAnswer
Level 10
December 7, 2019

No you cannot change that or stop it from happening. 

Ernie
Ernie
Level 7
December 7, 2019

The IRS is pushing security of tax data and this is one of the initiatives that they pushed.

    IRonMaN
    IRonMaN
    Level 15
    December 7, 2019

    Some folks have added a mouse wiggler to avoid the issue.  I don't feel a need for that as long as I still have my 11 fingers - I just log back on if I have been away from the screen too long.

    Slava Ukraini!
    TAXOH
    TAXOH
    Level 10
    December 7, 2019
    Same here as far as just logging back in.
    C
    Chris Humphreys
    Level 2
    April 9, 2020

    How long does it take to automatically log you out due to inactivity?

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