Does anyone have a telephone number of someone important with Intuit?

I thought they used to have phone numbers at one point, now it is just e-mails if you click on them.  But they did add some lovely photos of Sasan modeling a sport coat as well as a really nice sweater.

https://www.intuit.com/company/executives/

Does anyone have a telephone number of someone important with Intuit?

I think you actually want the telephone number of someone that has power at Intuit.  That is VERY different than a person that is "important".

@1569 

@IntuitRichard 

Any chance of getting some help from you on this?

@FSUCPA I sympathize with you my friend. What you describe is a travesty. Truly what a joke....... Good Luck and maybe praying might help you, it certainly doesn't hurt, and God may help you... just my humble opinion...👍🐕

@FSUCPA  What is your email, assuming you are willing to share that?

I will send this thread to my contact at Intuit that is very helpful.

Come on @IntuitBettyJo  , you had to walk right by this post to mark this other one https://proconnect.intuit.com/community/proconnect-tax-discussions/discussion/when-will-irs-begin-accepting-again-e-file-for-2020-form-1040/01/189597#M18229

as accepted.  This person has been dead in the water for how long.  I think it is more important the they get some help than it is to mark someone's post from last week as accepted.

Hi @FSUCPA , 

I reached out via private message to help you get this resolved. 

-Betty Jo 

PS. Thanks for the mention @IRonMaN 

@FSUCPA 

Please report back to us as to the resolution. Thanks.

(and Roll Tide - assuming FSU means Florida State 🙂

I am circling back around to inform everyone that my problem is finally resolved, thanks in part to @IRonMaN !

I sent an email to the Intuit executives summarizing my issues. Half of the email was ALL CAPS as I was really, really angry! (Thought that was a better choice than using colorful language!) Within 15 minutes, I received responses from the Office of the President, the Executive Vice President & General Manager of the Consumer Group and from the CFO. The two executives issued heartfelt apologies and the President's Office told my case would be escalated immediately. Within 30 minutes, I received a call from a technical rep who has been with Intuit for 20 years. He was terrific! Turns out something happened to my license when Right Networks imported the program to their platform. This thought had occurred to me and I called Right Networks on Sunday to discuss this but was told that wasn't a possibility. Ha! Anyway, I called Intuit's customer support 11 times, spent over eight hours on the phone and was out of commission for eight days. I am happy to report everything is now working and I think this was an eye-opening experience for Intuit. I hope this will serve as a learning process for the entire customer service process. I can honestly say none of the reps I spoke to before Monday were remotely capable of handling this type of problem. Thankfully all is well but it was an excruciating experience.