Level 3

Question

DID ANYONE FIND A SOLUTION TO ALABAMA FORMS NOT PRINTING?

Forum|Forum|4 years ago
February 2, 2022
21 replies
50 views

AND AGAIN ALABAMA PROSERIES USERS ARE THE FORGOTTEN USERS. BOTTOM OF THE LIST TO GET READY.

ProSeries Professional

This topic has been closed for replies.

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hankinstax

Level 5

You are so right!!!! According to Proseries, an update tomorrow (2/3) is "anticipated" to fix the problem. There is nothing wrong with your computer, installation, or updates. The Problem is on their end, again. Let us all join in prayer that they will forgive Alabama of it's sins and let us begin printing tomorrow. I DO NOT plan to hold my breath on this.

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clhuntAuthor

Level 3

I just spent quite a while on hold with Intuit and was told they do not expect the forms to be final until Feb. 17th. Yes, the 17th. I called ADOR and was transferred several times as I asked ADOR to please put pressure on Intuit. The final response I was given is that ADOR is still making changes to the forms. I asked her, do you realize this means we will mailing hundreds if not thousands of personal returns in. She calmly replied, "yes we know."

sjrcpa

Level 15

I wouldn't mail them. I'd wait and efile.

The more I know the more I don’t know.

sjrcpa

Level 15

This forum has loads of complaints about other states. You are not alone.

The more I know the more I don’t know.

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clhuntAuthor

Level 3

I escalated the issue with ADOR- the revenue officer I spoke with seemed too nonchalant. This is the official response:

" This is an Intuit issue. They are approved for e-file but not for paper filing. So you should be able to e-file and print a copy fore your clients."

Intuit - the ball is in your court - Please get this resolved NOW

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clhuntAuthor

Level 3

Our "big update" today did not fix anything. The forms have a watermark that say e-file only. Last time I checked clients still need to review and SIGN the returns before we can e-file. And under Circular 230 they MUST be given a copy!

This site used to be monitored by Intuit; are they now? Please provide us a work around to allow us to print and e-file. Those to be mailed- we can wait.

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FarmerCPA

Level 4

Ditto for Maryland. We are in the same boat. Now various forms aren't final until 2/25. Great news to wake up to. Comptroller of MD says issue is with Intuit. Can't wait to stare at the wall for three weeks then work around the clock through April because Intuit developers are incompetent.

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clhuntAuthor

Level 3

February 7, 2022 Website says Alabama forms are final and ready to e-file.

ADOR says they have written proof they have approved the forms for E-file.

The forms themselves have a "ready for E-file" watermark.

I update every single day several times - see a lot of Alabama updates but nothing changes. ProSeries - what is going on? We are smart enough to not mail a form that says Do Not Mail. Why are you holding your loyal professional customers hostage?

PATAX

Level 12

The PA wage tax return has not changed since Moby was a minnow, yet it still is not ready. What a joke. Just my opinion.

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