December 7th - haven't received dvd for 2018 yet Shipping date was supposed to be week of Nov 28.

Forum|Forum|6 years ago
December 7, 2019
22 replies
78 views

Shipping date for DVD 2018 program. Was informed shipping date was week of November 28. ??

ProSeries Professional

This topic has been closed for replies.

Best answer by IRonMaN

Actually, it's December 6th today. Usually when most people say "the week of" they start with a Monday, not a Wednesday like Intuit is showing. So I don't know if they starting shipping some out on Wednesday, or if the waited until Friday. In either case, I'm sure they didn't clear out their whole warehouse in one day so they could still be packaging them up and if you allow for a day or two or three for shipping, they aren't really too delinquent yet. You can always try calling customer service to see if yours has indeed been shipped or if they are waiting for Santa to pull up with his sleigh to save a couple of bucks on shipping costs. In the meantime, have you tried downloading it either from your 2017 program link or from your Intuit account?

IRonMaNAnswer

Level 15

Actually, it's December 6th today. Usually when most people say "the week of" they start with a Monday, not a Wednesday like Intuit is showing. So I don't know if they starting shipping some out on Wednesday, or if the waited until Friday. In either case, I'm sure they didn't clear out their whole warehouse in one day so they could still be packaging them up and if you allow for a day or two or three for shipping, they aren't really too delinquent yet. You can always try calling customer service to see if yours has indeed been shipped or if they are waiting for Santa to pull up with his sleigh to save a couple of bucks on shipping costs. In the meantime, have you tried downloading it either from your 2017 program link or from your Intuit account?

Slava Ukraini!

G

garman22

Intuit Community Champion

I just received an email today stating mine is to be shipped today. Check your emails and I'd bet you should've gotten one.

IRonMaN

Level 15

I haven't received an e-mail or the disc yet, but the early version isn't much good except for playing frisbee in the office.

Slava Ukraini!

AshleyatIntuit

Level 9

Hi Suesue, based off of your login I checked your account information and your renewal order processed as it was supposed to but agree, doesn't appear that your cd has yet shipped, as suggested, I would advise that you check email confirmations and expect a disc to get shipped in the next 7-10 biz days at most.